Beverly Flaxington

Study your own communication and interactions to better understand others.

The human behavior coach speaks with us today about what makes people tick and how to prioritize tasks in an effective manner. Research show us, chunking of information is necessary for people to properly digest large amounts of data. A logical flow is applied so the information is then thoroughly understood. Beverly dissects her SHIFT model which she created for one of her large corporate customers.

Key Takeaways:

[2:24] Beverly struggled to bridge the gap between her education and her careers

[4:10] Humans can only understand up to 7 pieces of information at one time

[5:33] The Shift model – The 5 steps

[6:29] Specify the desired outcome

[10:38] Highlight and categorize the obstacles

[12:03] Identify the human factor

[13:53] Find the alternative

[15:01] Take the disciplined action

[17:21] Figure out your top 3 priorities

[18:33] Not all communication comes naturally

[19:30] Contact Bev

[20:07] Have a clear destination and a clear plan to get there

Mentions:

The Collaborative

Understanding Other People

Make Your Shift

Suffolk University

Tweetables:

Did you know research tell us humans can only understand up to 7 pieces of information at one time?

Instead of a long to-do list have you tried adding your to-do’s directly to your calendar?

What do you get when you mix a hypnotist with a financial services rep? A human behavior coach, of course.

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